Pre-release support

Help

A few things to know while the collection is taking shape.

Effective:
September 8, 2026
Last updated:
September 13, 2026

Can I order yet?

Not yet. The clothes are here for a first look. You cannot place an order or reserve a piece. We will not ask for payment details by email or direct message.

Release updates

Email us to ask about release updates. The link opens your email app; it does not sign you up or reserve a piece. You can ask us to stop sending updates at any time.

Ask about release updates

Pricing and availability

Prices, quantities and release dates are not set yet. Some designs may change or may not be made. We will put the final details on each product page before orders open.

Sizing and fit

The pictures show the design, not the final fit. We will add sizes and measurements after checking samples, before orders open. Please do not use a picture to choose your size.

Materials, color, and care

We are still confirming fabrics and care instructions. Color and texture may look different in pictures or on your screen. If a piece is released, check its final product page and garment label.

Shipping, returns, and exchanges

Orders are not open, so there is nothing to ship or return yet. Before you can buy, we will share where we ship, the cost and timing, and how cancellations, returns and exchanges work.

Website or accessibility problem

Something not working? Email us the page address, your device or browser, and what happened. If you need the information another way, tell us and we will try to help. Leave out passwords and private details.

Report a website issue

Still need help?

Send us your question. If it is about a piece, include its name or item code, like T-011. Reply times may vary.

Email customer support